Badge SnoPac 911



Administrative Services, Finance, Human Resources, IT and Management.

Applications are only accepted when a position is posted.  
Current Openings: 


SNOPAC Emergency Communications is a 9-1-1 police, fire and medical public safety communications center serving Snohomish County which processes emergency and non-emergency calls to 39 police and fire agencies.  SNOPAC 911 is one of the busiest dispatch centers in Washington State. 

We are seeking candidates to fill a full time Server Administrator position in our Everett, WA regional communications facility. 

Candidates must be able to identify with SNOPAC’s Core Values: Integrity, Professionalism, Respect and Teamwork. Working together as a team, you will achieve goals and meet deadlines while understanding that communication is critical.

KEY JOB RESPONSIBILITIES (Click here for a complete job description)

  • Design and Deployment
    Responsible for deploying, maintaining and supporting Windows servers; installing and configuring the Windows operating system and Windows-based applications, including IIS, SQL Server, Exchange, SharePoint and Active Directory; monitoring Windows servers and applications that run in the Windows environment, and responding to real time disruptions in service.
  • Hosting Solution Support
    Manage hosting servers and hosting accounts; configure IIS and FTP servers and troubleshoot issues with agency facing presence.
  • Training and Testing
    Proficient in understanding and presenting SNOPAC service offerings to internal and external clients.  Responsible for staying up-to-date with the latest Microsoft and other server related vendors, as well as various related IT technologies.  Administer necessary training and knowledge transfer to SNOPAC technical staff.  Provide testing for domain configurations, hardware and software updates, user interfaces, and associated systems.
  • Other Duties
    Other duties may include scripting or light programming, documenting installation, deployment, maintenance, monitoring and related procedures, and project management for systems-related projects.

A combination of education and related experience sufficient to provide the requisite knowledge, skills and abilities may substitute for education requirements.

  • Bachelor’s Degree in Computer Science, Math, or a closely related field and/or
  • Five (5) years of full-time experience in system administration.

The Ideal Candidate Will Have:

  • Demonstrated experience with the following:
    • Windows server environment including but not limited to Windows OS (2003 – 2012 R2), Exchange (2010 – 2016) Server, MS SQL Server and Active Directory design
    • Virtualization environments (preferably VMware)
    • Configuring, deploying, administering Windows Server Update Service (WSUS)
    • System administration as it concerns security, performance tuning, resource control and utilization
    • Automated host installation and configuration enforcement technologies
  • Knowledge of Storage Area Networks.
  • Strong documentation skills.
  • Ability to identify with SNOPAC’s core values, set a good example and be a role model for work and conduct expectations.
  • Excellent communications skills and attention to customer satisfaction.  Must be able to communicate to different audiences with varying levels of technical knowledge.

Due to the nature of this work, candidates are required to successfully pass a thorough, intense and strict pre-employment background investigation.  Failure to disclose pertinent information or attempt to conceal requested information may be grounds for immediate disqualification.  Recent drug use, criminal convictions, unprofessional/inappropriate workplace conduct and other factors may also be grounds for immediate disqualification.

SNOPAC 9-1-1 offers highly competitive compensation and benefits programs. 

Medical, dental and vision benefits 
Generous paid time off program
10 paid holidays
Public Employees Retirement System (PERS)

Deferred compensation match


To apply for this position, please e-mail the application packet to  The position will remain open until filled. 

The application packet must include:

Letter of interest describing how you meet the qualifications

Supplemental questions responses

SNOPAC application


Please answer the following supplemental questions and attach them in your email with your letter and interest and resume. Feel free to create your own document with these questions and answers on them.

1. Give examples of virtual environments that you have setup and worked on in the past including:

  • What type of hypervisor did you use?
  • Number of Host, guest machines.
  • Hosted Architecture.
  • Where did it fit into your environment?
  • What kind of issues did you overcome?

2. Explain backup solutions you have experience with. Describe in detail:

  • Your backup methodology.
  • RAID experience.
  • Disaster recovery experience.
  • What methods would you use to reduce recovery time?
  • Backup software you have experience with.


SNOPAC will not accept incomplete application packets. Only applicants possessing the stated qualifications, education and experience will be considered for the position.  More information and a full job description, including illustrative examples of work can be obtained from our website at

SNOPAC is an Equal Opportunity Employer