Badge SnoPac 911


Records Requests/Public Disclosure

The Revised Code of Washington (RCW) requires that SNOPAC 911 keep recordings for a period of 90 days. The disclosure of records is governed by appropriate state and local regulations, specifically the Public Records Act.

The Public Records Act provides that a number of types of documents are exempt from public inspection and copying. Some common exemptions and their corresponding RCW's are:

  • Witnesses to or victims of crime or who file complaints with investigative, law enforcement agencies if disclosure would endanger any person’s life, physical safety or property. If at the time a complaint is filed the complainant, victim, or witness indicates a desire for disclosure or nondisclosure, such desire shall govern. (RCW 42.56.240 (2))
  • Invasion of privacy if disclosure of information about the person would be highly offensive and is not of legitimate concern to the public. (RCW 42.56.050) NOTE: Public records may be used if the party/ies affected have timely notice and the record does not unreasonably invade personal privacy.
  • HIV/AIDS medical status (RCW 70.24.105)
  • Patient medical information (WAC 246-100-016)
  • Sexual assault victims under 18 years of age. (RCW 42.56.240 (5))
  • Disclosure of sensitive information contained in SNOPAC employee personnel files. (RCW 42.17.210; PAM 11.3)
  • Active investigation (RCW 42.56.240 (1))

If SNOPAC believes that a record is exempt from disclosure and should be withheld, the public records officer will do the following:

  • state the specific exemption, and
  • provide a brief explanation in writing of why the record or a portion of the record is being withheld.


1. Submit a Public Disclosure Request Form: Requests must identify and define the records being sought with reasonable specificity. Any requests that are too generalized will be returned to the requesting individual for further clarification. The form may be faxed, mailed, or delivered in person to SNOPAC (see contact information below).

2. SNOPAC will respond to the requester within (5) business days of receiving the request. The response will involve one of the following:

  • Providing the record, or
  • Acknowledging the receipt of the request and providing a reasonable estimate of time required to provide the record, or
  • Denying the request and providing a written statement of specific reasons for the denial.

* In the event that the requested records contain information that may affect the rights of others and/or be exempt from disclosure, the public records officer may, prior to providing the records, give notice to such others whose rights may be affected by the disclosure. This includes, but is not limited to, the individual(s) who called 911 and the agency or agencies who responded.

3. When records are available, they may be picked up at the address listed below (if you reside in Snohomish County). If you are outside of Snohomish County, you may request that we mail them to you.

Abandoned Requests:  If a requestor has not reviewed or claimed records within 30 days of notice that the records are available or fails to make payment, SNOPAC may close the request.

Large Requests:  For large requests, SNOPAC may:

  • Require a deposit of up to 10% of the estimated cost
  • Provide copies/scans in installments
  • Require advance payment prior to providing further installments


If you feel that information has been withheld or deleted in error, you may file a written appeal with the SNOPAC Director within five (5) business days from the date of denial. The appeal must include your name and address and a copy of the denial letter together with a brief statement identifying the basis of the appeal. Please mail or deliver your appeal to the attention of the Executive Director at the address listed below.  


  1. Agency copying/scanning fee for documents and CAD reports is $0.15 per copy and $0.10 per scan. Postage and a special mailing envelope, if required, may be additional (RCW 42.56.070(8)). The copying/scan charge of $3.00 and under will be waived.
  2. Copies of the audio of 9-1-1 radio and telephone traffic are charged at a flat rate of $5.00 per CD. The copying charge of $5.00 and under will be waived. (RCW 42.56.070(7)(b)).
  3. Payment is received by cashier’s check or money order. SNOPAC does not accept credit cards.


Public Records Custodian – Laurie Goodwin
Phone: 425-407-3923
Fax: 425-407-3969

1121 S.E. Everett Mall Way, Suite 200
Everett, WA 98208


Monday – Thursday: 8:30 a.m. – 4:00 p.m.

Friday: 9:00 a.m. – 1:00 p.m.

Saturday and Sunday: Closed

SNOPAC is a secure facility. Visitors are required to sign-in at the administration window and wear appropriate ID or Visitor's badge while on-site.